Workforce Management Real-Time Analyst
Blink HealthPittsburgh, Pennsylvania, United States
Posted April 15, 2026
Full Time
About the Company
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Job Description
Blink Health is seeking a Workforce Management Real-Time Analyst to join its Operational Excellence team. The individual will be responsible for monitoring real-time performance across the contact center and pharmacy operations, ensuring service levels are met through proactive staffing adjustments and data-driven decision-making.
Requirements
- Experience with WFM tools such as Assembled (preferred) or similar platforms.
- Strong analytical skills with proficiency in Excel/Google Sheets; experience with SQL, Python, or data visualization tools (e.g., Tableau) is a plus.
- Excellent written and verbal communication skills; ability to clearly communicate real-time insights and recommendations to stakeholders.
- Ability to multitask, prioritize, and make quick decisions in a fast-paced, high-pressure environment.
- Detail-oriented, proactive, and highly adaptable with a strong sense of ownership.
