Strategic Account Manager

As a Strategic Account Manager, you will work with business owners and c-level executives to find creative ways for Square's first and third-party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams.

Requirements

• 5+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning