Strategic Account Manager

The Strategic Account Manager is responsible for the long-term success, retention, and growth of Blockdaemon’s most important institutional relationships. This is a commercially-engaged role that partners closely with Sales to drive commercial outcomes while owning the relationship strategy and account plan.

Requirements

• at least 7+ years in strategic account management, enterprise sales, or senior technical account management roles serving financial institutions or comparable enterprise clients
• Track record of owning large, complex enterprise relationships and driving retention and expansion within named strategic accounts
• Strong commercial instincts, comfortable with pricing conversations, contract structuring, and renewal negotiation
• Working knowledge of blockchain infrastructure and how institutional clients consume staking, RPC, and wallet services
• Comfort with pace and ambiguity, shifts easily between strategic, client-facing, and tactical work
• Technical fluency sufficient to navigate roadmap discussions, scope new product opportunities, and triage production issues to the right internal owners
• Executive presence and the ability to operate credibly across the full range of client conversations, from technical working sessions to boardroom discussions