Associate Product Support Specialist (EMEA & US hours)
BloomreachCzechia ⢠Slovakia ⢠Region of Žilina, Slovakia ⢠Capital City of Prague, Prague, Czechia
Posted August 20, 2025
Full Time
About the Company
Bloomreach specializes in personalizing e-commerce experiences by unifying real-time customer and product data. Their services include digital experience platforms, content management, AI-driven personalization, and multichannel solutions. Bloomreach's unique approach leverages advanced AI and machine learning to create seamless, omnichannel shopping journeys that adapt to individual customers' preferences.
Job Description
Bloomreach is seeking 2 Associate Product Support Specialists to join their EMEA and US teams. They are revolutionizing how businesses connect with customers through AI-powered agents, specializing in personalized experiences. The role involves consulting users on Bloomreach Engagement platform, troubleshooting issues, and providing advanced solutions to both clients and colleagues. This is a remote position with flexible hours and opportunities for professional development.
Requirements
- Basic understanding of HTML, CSS, and JS
- Problem solving skills
- Analytical thinking and learning ability
- Advanced or native English language
- Understanding of analytics and online marketing
- Excellent communication and relationship building skills
Benefits
- Employee Assistance Program
- Well-being Programs (Sleep, Yoga, Meditation)
- Parental Leave
- Professional Development opportunities
- Personal Finance budget
- Referral Bonus
