Remote Gaming Support Agent Japanese/English

As a Remote Gaming Support Agent, you'll handle customer support issues for an assigned game studio, helping players with account and technical issues and resolving purchase- and gameplay-related queries.

Requirements

• Speak Japanese at an advanced level (N1 and N2)
• Speak English at an intermediate level (B2 minimum)
• Have in-depth gaming knowledge and love anything related to video games
• Own a gaming console (PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch) or a modern gaming PC/laptop
• Have a dedicated quiet workspace located within your residence
• Have experience in a Customer service environment (optional)

Benefits

• Flexibility to work 100% remotely
• Position at a fast-paced international company
• Casual, diverse, and inclusive culture
• Innovative digital tools and comprehensive training
• Learning and career development initiatives
• Fun employee engagement activities