Service Delivery Manager: Insurance
Boardroom AppointmentsCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
The IT Service Delivery Manager oversees a team of technical specialists, defining project needs, and driving the IT team to achieve high-quality technology solutions to meet business needs.
Requirements
- Relevant tertiary qualification advantageous
- 4 years of managerial experience
- Experience working in an IT Agile Environment
- In-depth knowledge of the system development life cycle
- Knowledge of Agile methodologies
- Strong communication skills to motivate and lead
- Ability to lead a team of technical specialists