Manager, Workforce Management
BoldrPhilippines
Posted March 23, 2026
Full Time
About the Company
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
Job Description
Boldr is seeking a Manager, Workforce Management to lead the Workforce team within a 24/7 BPO environment, shaping and driving WFM strategy, and driving business growth through workforce planning capabilities.
Requirements
- Leadership & Workforce Operations
- Staffing Planning & Headcount Modeling
- Client Growth & Expansion
- Scheduling & Capacity Management
- Real-Time Management & Performance Monitoring
- Data & Reporting
- Strategic Partnership & Continuous Improvement