Senior Customer Advocate (Project based)

A 3-month contract role as a Senior Customer Advocate for a global B-Corp dedicated to delivering world-class Client experiences, with the possibility of extension depending on mutual fit and evolving team priorities.

Requirements

• 3+ years of member or customer support experience
• Previous experience supporting SaaS products
• Experience using Slack and Notion is a plus
• Basic knowledge of cloud-based applications and MS Office applications
• Excellent reading comprehension, and verbal, and written communication skills
• Intermediate understanding of common Customer Experience best practices

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week