Enterprise Customer Success Manager

Bonterra is seeking an Enterprise Customer Success Manager to own the end-to-end success of the company's largest and most strategic customers. The role is responsible for driving retention, growth, and measurable client outcomes by combining strong account leadership with deep expertise in CSR, employee engagement, and social impact programs.

Requirements

• 5–10 years of experience in Customer Success, Partner Success, or Account Management in SaaS or a related field
• Proven track record managing enterprise or Fortune 500 customers with strong retention and satisfaction outcomes

Benefits

• Comprehensive benefits package
• Bonuses
• Incentives
• Equity
• Comprehensive benefits program