Account Manager (Renewals & Expansion)

BoomPop is a company that believes in bringing people together through events and travel. We are seeking a high-impact Account Manager who will serve as the primary post-sale contact for customers, responsible for onboarding, implementation, retention, identifying growth opportunities, stakeholder expansion, and ensuring measurable value across every phase of the customer lifecycle.

Requirements

• 3–7 years in Customer Success, Account Management, or a hybrid SaaS role.
• Strong sales acumen: value pitching, negotiation, and expansion experience.
• Skilled at account mapping, stakeholder discovery, and relationship building.
• Excellent communicator with confidence engaging executives and teams.
• Highly coachable, proactive, organized, and comfortable working independently.
• Experience with HubSpot or similar CRM tools.
• Thrives in fast-paced, evolving environments.
• Experience with the events industry is a plus but not required.

Benefits

• Competitive salary + equity
• Company sponsored 401(k)
• Generous PTO
• Paid parental leave
• Flexibility to work from anywhere
• Amazing annual team-wide and department offsites
• World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
• $50/month phone stipend
• Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 6-8 nights of travel per year for this role.