Field Service Engineer
Boston DynamicsRotterdam, South Holland, Netherlands
Posted March 17, 2026
Full Time
About the Company
Boston Dynamics builds advanced mobile manipulation robots with remarkable mobility, dexterity perception and agility. We use sensor-based controls and computation to unlock the potential of complex mechanisms. Our world-class development teams develop prototypes for wild new concepts, do build-test-build engineering and field testing and transform successful designs into robot products. Our goal is to change your idea of what robots can do.
Job Description
As a Field Service Engineer at Boston Dynamics, you will support our customers by performing emergency repairs, installations, and maintenance, and collaborate with teams to drive technical solutions and resolve customer issues. You must have exceptional technical capabilities, deep empathy for customers, and familiarity with field service roles.
Requirements
- Prior experience in a role delivering high quality, highly reliable, and highly responsive field service
- Support experience with highly specialized and complex platform technology
- Strong mechanical aptitude
- Excellent PC skills (Windows and Linux)
- Ability to read and interpret wiring diagrams and schematics
- Customer management and communication skills with demonstrated experience in a customer support environment
- Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction
- Prior experience performing repairs/maintenance on mechanical equipment.
- Experience using power tools and specialized equipment.
- Ability to travel up to 80% of the time
Benefits
- Remote work option
- Opportunity to work with a world leader in mobile robots