Field Service Engineer (Memphis, TN)

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Robotics in the field at customer worksites to deliver end-to-end customer-driven solutions.

Requirements

• Prior experience in a role delivering high quality, highly reliable, and highly responsive field service
• Support experience with highly specialized and complex platform technology
• Customer management and communication skills with demonstrated experience in a customer support environment
• Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction
• Prior experience performing repairs/maintenance on mechanical equipment
• Experience using power tools and specialized equipment
• Ability to travel up to 80% of the time - Must have a valid passport

Benefits

• Medical
• Dental vision
• 401(k)
• Paid time off
• Annual bonus structure