Service Delivery Manager
BPSOLUTIONS. MAKE DATA WORKUtrecht, Utrecht, Nederland
Posted January 31, 2025
Full Time
About the Company
BPSOLUTIONS helps organizations to set up their Mission Critical IT in a way that makes the organization smarter and can therefore make progress.
Job Description
BPSOLUTIONS is looking for a Service Delivery Manager to oversee the optimal execution, monitoring, and steering of Managed and Cloud Services services. The successful candidate will guarantee continuity and quality of IT infrastructure services and ensure an optimal customer experience.
Requirements
- HBO/WO working and thinking level
- Affinity with IT and in particular IT infrastructure
- Minimum of five years of experience in a similar role
- Experience in creating reports
- Consultancy skills, politically sensitive and analytical
- Prince2 certified is an advantage
- ITILv3 or ITIL4 certified
- Knowledge of current ICT technologies and processes
- Knowledge of Information Security and its application (preferably ISO27001/NEN7510)
- Excellent command of the Dutch and English language in word and writing
Benefits
- Competitive salary
- Lease car or mobility allowance, laptop and telephone
- Super fun group of dedicated, hard-working colleagues
- Pleasant, open and respectful working environment
- Space to do business, to give direction and to be important
- Opportunity to continue to develop as a person and as a professional
