We are seeking a highly motivated, responsible, and experienced Technology Training Specialist to join our organization. The Technology Training Specialist will develop, implement and oversee the Data and Technology Department’s training program for Brilliant Corners technology platforms.
Requirements
- Design, develop, and deliver basic and specialized technology training based on the needs of the organization and end users
- Coordinate and facilitate training sessions, both in person and virtual, managing logistics, scheduling, and ensuring smooth delivery.
- Design and expand learning resources that includes but is not limited to, user guides, instructional material, and self-study documents
- Interface extensively with internal management to identify training needs and priorities, and design effective training plans to address those needs.
- Collaborate with Product Development team on updates and additions to software where end-user training is required to ensure successful user adoption
- Develop and modify training assessments and evaluations with an eye toward quality improvement
- Monitor and report on training attendance, metrics, and outcomes to track progress and assess the impact of training initiatives.
- Evaluate the effectiveness of training programs and modify content as necessary to ensure continuous improvement.
- Conduct skills and knowledge assessments for staff members to identify areas for growth and development for technology.
- Collaborate with Learning & Development, Program Development, and other cross-departmental partners on agency-wide trainings, including onboarding.
- Research new and existing functionality of training software and tools that would improve the training experience for end users
- Perform other job-related duties as assigned, taking on additional responsibilities and contributing to the overall success of the Data and Tech Department
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
