Member Advocate - Member Service Center (Call Center) - Buffalo Region
Broadview Federal Credit UnionBuffalo, New York, United States
Posted February 20, 2026
60000 - 60000 USD
Full Time
About the Company
Broadview FCU is a company that cares about its employees, members, and community.
Job Description
Member Advocates serve as trusted advisors, empathetic listeners, and service professionals, delivering world-class support with a hospitality-driven approach. They engage members in meaningful conversations, offer tailored solutions, and build lasting relationships.
Requirements
- Associate's degree or equivalent experience
- Minimum of two (2) years of contact center experience
- Strong proficiency in navigating banking technologies and digital platforms
Benefits
- Competitive benefits package