Member Advocate - Member Service Center (Call Center) - Syracuse Region
Broadview Federal Credit UnionCity of Syracuse, New York, United States
Posted February 20, 2026
60000 - 60000 USD
Full Time
About the Company
Broadview FCU is a company that cares about its employees, members, and community.
Job Description
Member Advocate serves as a trusted advisor, empathetic listener, and service professional delivering world-class support with a hospitality-driven approach.
Requirements
- Active listening and empathy
- Resolving member inquiries with professionalism and accuracy
- Navigating multiple banking systems and technologies
- Maintaining thorough understanding of Broadview policies and procedures
Benefits
- Competitive benefits package