Commercial Lines Account Manager
Brown & Brown InsuranceGrand Rapids, Michigan, United States
Posted March 2, 2026
Full Time
About the Company
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job Description
Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Grand Rapids, MI. The Account Manager will provide high-quality service and support to clients, acting as the primary point of contact for commercial lines insurance needs.
Requirements
- Provide prompt, accurate service to clients, team, carrier, and broker partners to retain and grow our commercial lines book of business.
- Assist Producer in marketing new and renewing larger accounts.
- Monitor and work reports: Follow-ups, Renewal, Expiration, and Aged Receivables.
- Prepare complete and accurate application through the agency management system.
- Follow department policies and procedures closely and prioritize work according to established guidelines.
- Back up to other CSRs.
- Support in training and development of other team members.
- Submit and follow up on Claims.
- Complete various duties and special projects as assigned.
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts