Software Support Specialist
BS&A SoftwareLansing, Michigan, United States
Posted January 21, 2026
Full Time
About the Company
BS&A Software is a leading software organization providing cutting-edge solutions to local governments and utility districts.
Job Description
BS&A Software is seeking a dynamic and highly motivated Enterprise Software Support Specialist to join our team and contribute to our high level of customer service.
Requirements
- Proven experience in technical support or similar customer-focused role
- Familiarity with enterprise software solutions is preferred
- Exceptional communication skills, both verbal and written
- Strong understanding of procedural concepts
- Ability to maintain composure and confidence in unfamiliar situations
- Ability to manage stress and anxiety levels in complex and fast-paced environments
Benefits
- Competitive pay
- Health Insurance – BCBS of Michigan – Employer-paid premium
- Health Savings Plan – Employer contributes 75%
- Dental Insurance – Employer-paid premium
- Vision Insurance – Employer-paid premium
- Retirement – 401(k) – Employer-paid
- Retirement – 401(k) – Discretionary Employer match of 50% of team member contribution
- Paid Parental Leave
- Disability Insurance – Employer-paid premium
- Life Insurance – Employer-paid premium
- Generous PTO and Holiday Time
- Company-sponsored events
