Student Support Staff in Technical Customer Service in Burbach (near Siegen)

YOUR RESPONSIBILITIES:

As a member of our support team, you will provide expert and friendly advice to our customers via phone or email about our software solutions. You will work closely with our development team to promptly resolve any errors or issues that may arise. You will verify any software bugs and capture improvement suggestions in our support database. You will also manage status updates on our software development and forward them to our customers.

ABOUT YOU:

You have a positive attitude towards life, are a friendly and open person with a pleasant phone voice and good communication skills. You have technical knowledge of software solutions or are willing to develop this expertise. You are able to achieve high customer satisfaction through effective communication and customer orientation. You are proficient in the German language and spelling. You enjoy helping others through problem-solving and have excellent teamworking skills. You are able to integrate easily into our existing team.

WE OFFER YOU:

Exciting and varied tasks as well as excellent career prospects. Flexible working hours. Modern equipment and office facilities. Open and dynamic organizational structures. Occupational health promotion.

If you have nodded in agreement while reading this job posting, click the „Apply now“ button!