Customer Service Advisor (B2/C1 German language)

We are seeking a dedicated and customer-focused professional to join our client's team as a Customer Service Representative with the German language, handling customer queries via phone, email, and chat, and providing timely and effective resolutions.

Requirements

• Near native (CEFR level C1) or native German language and at least intermediate English skills (B1+) in writing and speaking
• Previous experience in an outsourced customer service environment is of advantage
• Advanced understanding of using computers, ability to multi-task across systems and applications
• Excellent written communication skills in German and a typing speed of minimum 50 words per minute
• No remarks in a background check performed by Supplier