Bullhorn is looking for a strategic technical leader to join its Technical Operations team as a Manager of Systems Engineering. The ideal candidate will have proven technical expertise, demonstrated leadership capability, and a track record of building high-performing teams in fast-paced SaaS environments.
Requirements
- Lead, mentor, and develop a team of systems engineers across multiple experience levels (SE I through Senior SE III)
- Participate in hiring, onboarding, and retention strategies to build a world-class systems engineering team
- Partner with senior leadership to define and execute the systems engineering roadmap aligned with business objectives
- Drive continuous improvement initiatives to enhance operational efficiency, system reliability, and scalability
- Lead cross-functional infrastructure projects from planning through execution
- Evaluate and implement emerging technologies and tools to improve team productivity and system performance
- Ensure 24/7 availability of production environments through effective team scheduling, incident response, and on-call management
- Drive accountability for SLAs, system performance metrics, and operational KPIs
- Lead major incident response efforts and facilitate blameless postmortems to drive systemic improvements
- Establish and enforce standards for documentation, runbooks, change management, and operational procedures
- Manage relationships with cross-functional partners including Development, QA, Customer Support, Professional Services, and Security
Benefits
- Medical
- Dental
- Vision
- 401(k)
- 401(k) Match
- Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Employee Referral Program