Business Development Specialist

The Business Development Specialist is responsible for identifying potential new customers for the local lab and insourcing operations, and successfully converting these prospects into new business across all Business Lines.

Requirements

• Generate new sales with clients and prospects
• Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
• Prospect for client meetings to introduce services
• Identify cross-selling opportunities to generate new and additional revenue
• Route qualified, insourcing or special project opportunities to the correct KAM for further development and closure
• Close sales and achieve quarterly goals
• Understand and demonstrate products and services to prospective clients
• Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities
• Develop strong client relationships
• Provide knowledge to clients in areas of global compliance, industry standards, and client specifications
• Serve as liaison between the client and other global CPSD departments
• Manage and direct the client start-up
• Liaison with regulatory/industry/professional bodies
• Prepare for and participate in client meetings and presentations
• Assist marketing and Business line Managers with core activities
• Successfully address day-to-day client requests, problems, issues, and complaints
• Participate in continuous training/education