Client Manager

The Client Manager plays a crucial role in establishing and strengthening client relationships while driving member engagement and growth for RealTime Solutions (RTS).

Requirements

• Establish and maintain rapport with top member accounts assigned through outbound calling and business reviews.
• Grow segment revenue and program participation through proactive operator engagement, educating them on feature/promotion optimization, driving data connection, and encouraging actions such as reward claims or point redemptions to maximize program value.
• Attend conferences, trade shows, and industry events to represent RTS and build operator and manufacturer relationships.
• Develop and maintain internal processes, best practices, and documented operating procedures focused on continuous improvement.
• Maintain and update all potential and current member/operator information in CRMs (IRIS, Salesforce) to ensure accuracy and visibility across teams.
• Inspire and cultivate manufacturer leads by aligning operator needs with brand programs and promotions.
• Identify, qualify, and pursue high-quality operator leads and cross-brand (CIT) opportunities.

Benefits

• Medical
• Dental
• Vision
• FSA
• Company-paid life insurance
• 401(k) with company match