We are seeking a cleared Intermediate Help Desk Technician to join our on-site team in American Samoa. This position provides comprehensive IT support across classified and unclassified networks.
Requirements
- U.S. Citizenship
- Active, in-scope US Government issued Secret clearance
- Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent)
- 5-7 years of experience providing IT support services
- Demonstrated experience supporting workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks
- Active Directory administration and user support
- OS delivery methods such as Altiris Deployment Solution (DS) and SCCM
- Help Desk ticket tracking systems (Altiris Help Desk, Remedy)
- VTC/Networking fundamentals and troubleshooting