Intermediate Help Desk Technician

We are seeking a cleared Intermediate Help Desk Technician to join our on-site team in American Samoa. This position provides comprehensive IT support across classified and unclassified networks.

Requirements

• U.S. Citizenship
• Active, in-scope US Government issued Secret clearance
• Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent)
• 5-7 years of experience providing IT support services
• Demonstrated experience supporting workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks
• Active Directory administration and user support
• OS delivery methods such as Altiris Deployment Solution (DS) and SCCM
• Help Desk ticket tracking systems (Altiris Help Desk, Remedy)
• VTC/Networking fundamentals and troubleshooting