Service Desk Technician (Intermediate-Level)
Link Solutions, Inc.Maryland, United States
Posted October 8, 2025
40000 - 68000 USD year
Full Time
About the Company
Link Solutions, Inc., founded in 2006 and headquartered in McLean, Virginia, offers IT infrastructure support, application development, cybersecurity, virtualization, cloud, and mobility services to U.S. federal government agencies. With a focus on mission-first and customer-centric solutions, Link Solutions is ISO certified and externally appraised at CMMI ML3, providing enduring client relationships and superior mission support.
Job Description
Link Solutions, Inc. is seeking a Service Desk Technician for their Aberdeen Proving Ground, MD facility. The role involves Tier I and Tier II technical support to Army Research Laboratory users, resolving hardware and software issues and providing system recommendations. It's an industry-leading position with opportunities for career advancement and support of national security missions.
Requirements
- US Citizenship
- Active DoD Secret Security Clearance
- High School Diploma
- 5+ years of IT or Service Desk experience
- IAT Level II certification or higher (CompTIA Security+, CCNA, GICSP, GSEC, SSCP, etc.)
- Microsoft 365 Certified (Endpoint Administrator Associate)
- Strong communication and interpersonal skills
Benefits
- Competitive compensation and benefits package
- Paid holidays
- Medical, dental, vision
- Company-paid disability
- Life insurance
- Referral bonuses
- Relocation incentive program
- Certification reimbursement program
- Retirement
