Customer Care and Sales Advisor - I
Cable ONEUnited States
Posted May 26, 2026
Full Time
About the Company
Cable One values the contributions of our associates and offers an excellent benefits package, including health insurance, life insurance, and 401(k) with 100% company match.
Job Description
Customer Care and Sales Advisor I will be the supportive voice and solutions partner for customers, handling billing questions, scheduling service, and guiding product changes, while building trust through empathetic listening and clear responses.
Requirements
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
- Perform entry-level sales and support tasks within a designated region or business area.
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
Benefits
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection