Responsible for managing food and beverage operations, ensuring customer satisfaction, and achieving department goals. Partners with Culinary Leaders to deliver un-paralleled Service, Engagement, and Profitability.
Requirements
- Ensures highest degree of operations and customer satisfaction.
- Build systems and processes to ensure quality operations occur.
- Determines implements and updates policies and procedures for all food and beverage areas in conjunction with Manager.
- Accomplishes departmental objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff;
- Institute cost control procedures and standards of performance and ensure all operational expenses are within budget.
- Reports department activity to Manager regularly.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.