Associate Vice President, Customer Success - Tier 1 & National Accounts
CalixUnited States • Canada
Posted March 10, 2026
235800 - 377200 USD
Full Time
About the Company
Calix is a top-ranked company on Glassdoor, with a culture that has won awards for executive leadership and employee diversity.
Job Description
The Associate Vice President, Customer Success - Tier 1 & National Accounts role is responsible for leading executive-level strategic relationships with Tier 1 and national customers to drive customer success, retention, expansion revenue, and overall customer lifetime value.
Requirements
- 10+ years of leadership experience in Customer Success or enterprise software/platform roles
- 8+ years of industry experience with deep knowledge of Tier 1 communication providers and their unique challenges
- Exceptional communication skills—written, verbal, and public speaking—with a talent for storytelling
- Strong influencing and negotiation capabilities at the executive level
- Track record of scaling high-performing teams that deliver measurable results
Benefits
- Bonus
