Front Desk Agent
Cape Resorts GroupNew Jersey, United States
Posted March 19, 2026
Full Time
About the Company
Cape Resorts Group is a family-owned hospitality group that operates a portfolio of luxury resorts and boutique hotels across the United States, with flagship properties such as The Virginia and Congress Hall in Cape May. The company offers an integrated suite of experiences—including upscale restaurants, farm-to-table dining, spa services, wedding and event planning, banquets, and retail outlets—designed to deliver a seamless blend of elegance, comfort, and local charm. With more than 25 years of heritage, Cape Resorts Group has earned a reputation for impeccable service and has been recognized by Condé Nast Traveler as one of the top 25 hotels in the U.S. The group emphasizes community, employee engagement, and partnership, cultivating loyalty and tradition while inviting talented professionals to join through CapeCareers.com.
Job Description
Ensure 100% guest satisfaction by attending to needs, registering guests, handling payments, and communicating with staff and management.
Requirements
- Knowledge of computer programs (PMS, Microsoft Word, Excel)
- Good communication skills (verbal and written)
- Ability to work under pressure
- Ability to solve practical problems