Technical Support Representative - Bilingual (English/French)

CapIntel is a software platform built for wealth management enterprises. As a bilingual Technical Support Representative, you'll educate and support customers using our platform in French and English.

Requirements

• Professional working proficiency of French and English
• Customer facing experience with a focus on end-user satisfaction
• Proven track record in troubleshooting
• Ability to work cross-functionally
• Working knowledge of various tools (e.g., Microsoft Office, Slack, Jira, Zendesk, and Salesforce)

Benefits

• Variable pay
• Equity
• Comprehensive benefits
• Flexible time off
• Dedicated opportunities for growth and development