Customer Advisor
CapitaCape Town, Western Cape, South Africa
Posted April 9, 2026
Full Time
About the Company
Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.
Job Description
As a Customer Advisor, you will ensure that customer issues and concerns are answered efficiently and effectively. You will communicate with customers to identify specific needs, deliver a market leading customer service, and resolve product or service problems.
Requirements
- High proficiency in written and verbal English communication
- Time Management
- Active Listening
- Problem Solving
- Communication Skills
- Adaptability
- Customer-Centric Approach
- Moderate to Advanced computer skills and system navigation
Benefits
- Competitive Basic salary
- Medical Aid
- Provident fund
- Group life
- Funeral benefit
- Disability benefit
- Global Colleague Networks
- Community Engagement
- Annual Leave
- International Exposure
- Development and Growth