English-speaking Retention Agents (Remote)

We are seeking a dedicated and proactive individual to join our team as an English-speaking Retention Agent. This remote position is integral to our efforts in maintaining and enhancing the engagement levels of our existing customers within the financial services sector.

Requirements

• Proven experience in customer service, sales, or a related field, preferably within the financial services sector.
• Excellent communication and interpersonal skills, with the ability to engage and retain clients effectively.
• Fluent in English (both written and spoken).
• Goal-oriented and proactive, with a strong focus on achieving retention targets.
• Demonstrated ability to work independently and as part of a collaborative team in a remote setup.
• Basic understanding of financial markets and trading platforms is a plus.
• Strong organisational and time management skills.

Benefits

• Competitive salary with performance-based bonuses.
• Opportunities for professional development and career advancement.
• A supportive and dynamic remote work environment.
• Comprehensive training and resources to help you excel in your role.
• A unique opportunity to grow within a leading company in the financial services industry.