Technical Support Engineer (3rd Line Support)

We are seeking an experienced Technical Support Engineer with a background in 3rd Line Support to join a dynamic technology-driven organization. The role involves supporting complex environments, resolving technical challenges, and ensuring seamless service delivery to enterprise clients. The company provides innovative cloud-based solutions.

Requirements

• Proven experience in IT infrastructure, cloud platforms, and advanced technical support.
• Strong knowledge of virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes).
• Proficiency in scripting (PowerShell, Bash, or Python) and SQL.
• Excellent communication, analytical, and problem-solving skills.
• Familiarity with ITIL framework; certifications such as Azure Administrator, AWS Solutions Architect, or CompTIA Security+ are an advantage.
• Practical experience with DevOps tools and automation.

Benefits

• Competitive salary
• Opportunities for professional development
• International environment
• Cutting-edge technologies