Join a pre-IPO software as a service company in Silicon Valley as an Engagement Manager. Analyze business needs, provide solution leadership, and exercise judgment and business acumen to deliver functional and technical solutions. Reports to the Director of Professional Services.
Requirements
- 4 to 6 years experience leading SaaS/software implementation project delivery for large complex enterprise customers
- 2+ years of professional experience in technology services or consulting or in a field relevant to our customers
- 2+ years of external relationship management
- Services and/or Solutions delivery experience relative to Naehas' core competencies preferred
- Formal Project Management methodology training, with significant practical use
- Certifications such as the Project Management Professional (PMP) are a plus
- Outstanding client-facing skills with a history of building extraordinary relationships with clients and colleagues
- Ability to handle a variety of different projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment
- Excellent communication and interpersonal skills, including experience, successfully delivering presentations, and managing meetings
- Exceptional escalation management skills
- Ability to demonstrate thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success
- Independently organizes and performs work required with minimal guidance, direction, and follow-up
- Ability to forecast work accurately, proactively manage workload, and assist project teams with doing the same
- Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates a genuine commitment to team success
- Takes initiative and ownership. Proactive, results-oriented, with a can-do attitude in meeting critical deadlines
- A strong background in project management, including experience developing work-breakdown structures and project plans
- Ability to work creatively and analytically in a problem-solving environment
- Ability to proactively identify business opportunities related to customer engagements
- Willingness to travel. Our typical projects can require up to 20% travel
Benefits
- Competitive compensation
- A full suite of benefits, including health, vision, dental, and retirement
- A casual workplace that appreciates and respects each employee's ideas
- The agility of a growing and profitable start-up environment
- Flexible work arrangements
- A fully stocked kitchen! (When we’re back in the Lisle office!)
