Help Desk Technician
Careica HealthWinnipeg, Manitoba, Canada
Posted March 27, 2026
Full Time
About the Company
At Careica Health, we support sleep and respiratory care through a network of clinics and in-home services throughout Western Canada.
Job Description
We're looking for a Help Desk Technician to join our team at Careica Health. As a Help Desk Technician, you'll be responsible for providing technical support to our staff, troubleshooting issues, and maintaining our IT asset inventory. If you enjoy helping people and solving problems, this could be the role for you.
Requirements
- 1-3 years of experience in a technical support, help desk role or customer facing role
- Strong troubleshooting skills across Windows environments, Office 365, and common business software
- Experience with user account management (e.g., Active Directory, Azure AD) is a plus
- Familiarity with basic networking concepts (Wi-Fi, VPN, DNS, DHCP) preferred
Benefits
- Comprehensive health plan
- RRSP matching
- Three weeks' vacation
