Clinical Program Manager, Care Navigation, US Remote

Carewell is a category-defining business providing caregiving solutions and support for individuals and families. This is a rare opportunity to be the first clinical hire and program leader for a growing care navigation program.

Requirements

• Licensed for multi-state practice — Active Nurse Licensure Compact (NLC) multistate license
• Clinical credentials — LVN preferred; RN considered for candidates with demonstrated leadership experience and genuine appetite for building and managing programs
• Medicare billing expertise — Direct experience working in a program that required minute-by-minute, time-based documentation for Medicare billing (CCM, TCM, PCM, CHI, RPM, or similar programs)
• Care navigation or case management experience — 3–5+ years in care navigation, case management, care coordination, or closely related patient-facing roles
• Telehealth expertise — Demonstrated ability to deliver remote care management, build rapport, and coordinate care via telephonic and digital tools
• Management experience — Proven track record leading, mentoring, or supervising clinical or operational teams
• SDOH fluency — Comfortable navigating social determinants and connecting patients to resources across complex systems
• Regulatory knowledge — Working understanding of Medicare regulations, HIPAA, and state telehealth compliance requirements
• Quality improvement experience — Track record implementing quality improvement processes to enhance clinical outcomes and operational performance
• Technology implementation — Experience evaluating, selecting, and implementing care management platforms, EHRs, or related clinical systems

Benefits

• Competitive compensation
• Health, Dental, and Vision insurance
• Short-term Disability and Life Insurance (100% employer-sponsored)
• Long-term Disability
• Supplemental Life Insurance (employee-sponsored)
• 401(k) Retirement Plan