Service Consultant

Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician or mechanical associate on the phone before, during, and after the service/repair processes.

Requirements

• Meet and greet all service customers in a friendly manner
• Accurately interview and document customer concerns
• Establish specific call time with each customer to update them on the status of their vehicle
• Create repair orders, and route work to technicians or mechanical associates
• Collects service payments and manages cash

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401k plan