Hybrid Early Stage Collections Specialist, I
CarringtonCalifornia, United States • Plano, Texas, United States
Posted March 23, 2026
47000 - 47000 USD
Full Time
About the Company
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Job Description
The Early Stage Collections Specialist I will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions, and providing support to inbound Customer Service on high inbound volume days.
Requirements
- High school diploma or equivalent work experience
- Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience
- Experience in the Banking, Mortgage/Loan Servicing industries preferred
Benefits
- Comprehensive healthcare plans for you and your family
- Discretionary 401(k) match of 50% of the first 4% of pay contributed
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal
- Customized training programs to help you advance your career
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow
- Educational Reimbursement
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates