Customer Success Manager

Welcome to the future of cloud networking and security! We are looking for a Customer Success Manager to join our team at Cato Networks.

Requirements

• 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company
• Experience in full commercial negotiations as well as some technical escalation
• Experience and exposure working with networking or security software solutions
• Excellent customer communication and presentation skills
• Ability to effectively listen and truly understand the customer needs
• Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
• Must be very well organized and able to work effectively in a nimble and fast-paced environment
• Effective problem solver, shows ownership and wants to see issues resolved

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Generous Paid Time Off
• Tuition reimbursement
• Relocation assistance