Customer Support Manager (m/w/d)

We are a SaaS startup that helps businesses automate document-based processes. As a Customer Support Manager, you will take our customer service to the next level and shape our growth and success story forward.

Requirements

• Passionate about excellent customer service
• Strong quality consciousness and high level of service mentality
• Ability to communicate effectively and be willing to help
• Immersed in complex products and topics, with a desire to gain further experience in a growing startup

Benefits

• Subsidy for Urban Sports, BVG, or other mobility providers
• Support in home office with necessary equipment
• Hybrid work model with flexibility to work from home or in the office
• Opportunity to shape processes within Caya and take on responsibility quickly