Workers' Compensation Claim Supervisor

The Workers' Compensation Claim Supervisor is responsible for the investigation, adjustment and supervision of assigned claims at CCMSI, a Third Party Administrator (TPA) that delivers customized claim solutions to clients.

Requirements

• 10+ years of Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
• Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.
• Strong understanding of Illinois Workers’ Compensation regulations, claim practices, and compliance requirements.
• Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.
• Working knowledge of entry- and mid-level WC adjusting roles and workflows.
• Reliable attendance during established client service hours for the Chicago Branch Office.
• Prior supervisory or people-lead experience within Workers’ Compensation.
• Bachelor’s degree or equivalent combination of education and experience.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Benefits

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment