Helpdesk Admin

Seeking a Helpdesk Admin to provide technical support to employees across the organization, identifying and escalating potential security concerns, and supporting basic security and risk mitigation activities.

Requirements

• Prior experience in a help desk or technical support role within a corporate environment
• Understanding of general information security risks, including patching practices, secure configurations, and user access hygiene
• Strong analytical, problem-solving, and troubleshooting abilities
• Effective interpersonal and communication skills, with the ability to provide clear and professional support to end users
• Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment

Benefits

• Medical, dental, vision
• 401(k) with employer match
• Life and long-term disability coverage
• HSA and FSA plans
• Holidays and paid time off requests
• Robust wellness program