Service Desk Analyst
Centorrino TechnologiesPerth, Western Australia, Australia
Posted May 28, 2026
Full Time
About the Company
CT is a community that goes beyond expectations, a Great Place to Work and one of the Best Places to Work in Australia.
Job Description
Join our Inbound team in Australia as a Service Desk Analyst and help redefine the customer experience with clear communication skills, a practical mindset, and a genuine passion for customer service.
Requirements
- Answer inbound calls
- Troubleshoot issues independently or collaboratively
- Keep customers informed with clear updates
- Log, prioritise, and manage tickets in ConnectWise
- Collaborate with internal teams
- Basic IT skills
- NV1 Australian Security Clearance
Benefits
- Hybrid working
- Extensive training and development opportunities
- Extensive discounts and benefits
- Choice of IT equipment
- Fun team events
