Tier 1, IT Help Desk Support
Centre TechnologiesAustin, Texas, United States • San Antonio, Texas, United States
Posted May 1, 2026
Full Time
About the Company
Centre Technologies is a leading IT services provider in Texas and Oklahoma, offering managed services, cloud computing, cybersecurity, and Microsoft solutions. With a focus on delivering enterprise-level experience and personalized service, Centre Technologies is known for its expertise in SOC 2 Type II compliance, CMMC-AB registration, and partnerships with Dell EMC, Microsoft, Cisco, and RingCentral. The company's commitment to customer satisfaction and industry accolades make it a top choice for businesses looking to eliminate IT headaches.
Job Description
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our company culture is collaborative and diverse, and we offer hybrid work options, paid time off, and benefits including medical, dental, vision, and 401(k).
Requirements
- Problem management and escalation of issues in a timely manner
- Prioritization of tasks and meeting of deadlines, excellent time management skills
- Excellent troubleshooting and assessment skills
- Excellent written/verbal communication skills
- Must be a team player with outstanding customer service skills
Benefits
- Paid Time Off
- Paid Holidays
- Medical
- Dental
- Vision
- 401(k)
