Strategic Customer Success Manager
CertifIDAustin, Texas, United States • Grand Rapids, Michigan, United States • United States
Posted March 12, 2026
Full Time
About the Company
CertifID is a secure platform that verifies identities and prevents fraud.
Job Description
Cybercrime is rising, and CertifID provides a secure platform to verify identities and prevent fraud. We're looking for a Strategic Customer Success Manager to join our team and help drive revenue growth and customer success.
Requirements
- 7+ years of experience in customer success or account management
- Proven track record of identifying and closing expansion opportunities
- Experience managing the full renewal cycle
- Strong commercial acumen
- Demonstrated ability to build executive-level relationships
Benefits
- Flexible work arrangements
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
- Competitive salary and benefits package
