Senior Technical Support Engineer
ChainguardUnited States
Posted December 5, 2025
Full Time
About the Company
Chainguard is the secure foundation for software development and deployment.
Job Description
Weâre looking for a Senior Technical Support Engineer whoâs equal parts problem-solver, translator, and customer hero. Youâll be the go-to person when customers hit snags with Chainguard Images, digging into technical mysteries, keeping folks informed, and partnering with Engineering to squash bugs before they cause chaos.
Requirements
- 5+ years supporting enterprise customers with a confident, calm approach
- 3+ years under your belt with Linux, Docker and Kubernetes
- Deliver top-tier customer experiences with stellar written and verbal communication
- Be comfortable in the DevOps warzone: CI/CD, Linux, GitHub, Helm Charts, Terraform, Open source and all the good stuff
- Experience with AWS, Azure, or GCP; AWS EKS experience is a plus
- Extra kudos if youâve flirted with security frameworks, software supply chain security, or vulnerability scanning
- Extra kudos if you bring CKA, CKAD, CKS or KCSA certs and aspire to be a future Kubestronaut
- A curious soul who learns faster than a caffeinated squirrel
- Hold a bachelorâs degree (STEM preferred) or have equivalent battle scars from the real world
Benefits
- Flexible & Remote-First Culture
- 100% Covered Health Insurance
- â Flexible Time Off
- 18 Weeks Paid Parental Leave
