Support Engineer
ChalkDublin, Ireland
Posted September 26, 2025
Full Time
About the Company
Chalk is a K-12 education software company that integrates curriculum, instruction, and assessment to provide real-time insights for educators. Offering comprehensive solutions including digital curriculum management, online assessment tools, and pedagogical support, Chalk serves schools from independent to national networks, impacting millions of students through data-driven academic strategies.
Job Description
Chalk is a company building the data platform for future machine learning applications, focusing on speed, latency, and scalability. They are seeking a Support Engineer to be a technical expert for their customers, troubleshooting and optimizing their use of Chalk's platform. This role offers significant impact and collaboration opportunities within a fast-growing company.
Requirements
- Technical background with experience in technical support or software engineering.
- Proficiency in Python and SQL.
- Strong troubleshooting, problem-solving, and analytical skills.
- Exceptional written and verbal communication skills.
- Ability to collaborate effectively with both technical and non-technical teams.
- Previous experience in customer-facing technical roles is highly desirable.
Benefits
- Comprehensive medical, dental, and vision insurance
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Expert Healthcare Guidance
- Retirement savings
- 15 days of personal time off each year
- 15 company holidays each year
- Compensation package tied to experience and market