We are recruiting a Sales Operations Manager to own the pulse, rhythm and operational discipline of the sales organisation across Charterhouse and Symity. This is a high-impact, demanding role at the centre of the commercial engine ā responsible for pipeline integrity, forecasting accuracy, sales performance insight, operational cadence, and dayātoāday engagement with sales leadership.
Requirements
- Own and maintain endātoāend pipeline governance across all sales teams
- Drive pipeline hygiene, deal progression and stage discipline
- Produce accurate weekly, monthly and quarterly forecasts, highlighting risk, slippage and upside
- Produce clear, high-quality reporting for senior leadership covering pipeline performance, forecast vs actuals, conversion rates, velocity and win/loss trends, individual and team performance metrics
- Work day-to-day with Sales Directors
- Act as a constructive challenger ā pushing for accuracy, discipline and accountability
- Define, enforce and continuously improve sales processes and operating cadence
- Own and optimise the sales technology stack (e.g. CRM, forecasting, reporting tools)
- Track and report on vendor accreditations, certifications and training requirements
Benefits
- private healthcare
- Medicash cashback
- life assurance
- workplace pension
- cycle to work scheme
- employee assistance programme
- savings discount
- 20% EE discount