Front Desk Attendant (Turner Fitness Center)/Seasonal Employment

Front Desk Attendant position at Chautauqua Health & Fitness Center, a year-round fitness facility inside the Turner Community Center. The position involves opening and closing the facility, greeting patrons, processing memberships and payments, and ensuring a safe and enjoyable experience for all.

Requirements

• Opens and closes the facility, including inspecting the exercise equipment and general areas.
• Customer focused and professional when greeting patrons and answering the phone.
• Provide information about services, pricing, events, and merchandise.
• Ensure patrons check-in appropriately to use the facility, attend a class, participate in a lesson.
• Ensures a safe and enjoyable experience for all by informing patron’s about the facility rules and regulations and ensuring compliance.
• Process membership, class registrations, lessons, and merchandise purchases using a computerized cash register.
• Ensure accurate records of sales transactions and /or refunds in accordance with department procedures.
• Assist gym members as needed.
• Keeps patron membership and health information confidential.
• Perform assigned cleaning duties.
• Receive and process facility and personal service interest forms; may conduct facility tours.
• Assist lifeguard staff as needed.
• Know/review all emergency procedures; responds to emergency situations in accordance with policies and procedures.
• Maintains a safe, neat and well-stocked work area.
• Identify, report, and address any safety issues in a timely manner, including informing the supervisor.
• Maintain accurate and timely documentation for all front desk related duties.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) plan
• Referral bonus program