Patron Experience Ambassador (Patron Services)/Seasonal Employment
Chautauqua InstitutionNew York, United States
Posted December 19, 2025
32000 - 35000 USD year
Part Time
About the Company
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation.
Job Description
As a Patron Experience Ambassador, you will provide detailed information about programs, events, and how to navigate the Chautauqua grounds to patrons and staff, while maintaining a welcoming and professional demeanor. This is a fast-paced environment with varying shifts and hours ranging from 20-26/week.
Requirements
- Provides navigational directions to businesses, accommodations, & venues
- Provides support with website navigation
- Acts as a Contact Center service representative
- Uses Microsoft SharePoint to find information for patrons
- Facilitates use and rental transactions of Business Center spaces and services
- Processes Business Suite, scooter & wheelchair rental transactions
- Cleaning and charging all scooters and wheelchairs that are returned
- Instructs Business Center patrons on use of technology
- Communicates effectively with Supervisors and Managers as needed
Benefits
- Flexible schedules, full and part-time, for seasonal employment during summer operations
- Opportunity to earn up to $17.50/Hour
- Traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater
